Dr. Michael Lisi, General Surgeon & Chief of Staff

As a general surgeon and Chief of Staff at CGMH I am strongly committed to continuous quality improvement that ensures we are always delivering the very best patient care.

I was proud to lead CGMH into the National Surgical Quality Improvement Program (NSQIP) and to be one of the first rural hospitals accepted into this internationally recognized Health Quality Ontario (HQO) program.

Developed by the American College of Surgeons in 1994, NSQIP is the leading nationally validated, risk-adjusted, outcomes-based program to measure and improve the quality of surgical care. It looks at 14 specific outcomes across nearly 700 hospitals around the world.

The program is designed to improve the quality of care before, during and after surgery. It tracks outcomes even after a patient leaves the hospital, which is when some complications may develop. It also provides hospital members with best practices and programs to reduce the risk of complications and to make every stage of surgery as safe and effective as possible.

Since we joined the program in 2015, we have seen successes such as CGMH’s surgical site infection rates dropping from 6.2% to only 2.1%. This was achieved through strong teamwork by the entire surgical team and supporting departments such as Health Information Systems.  Our work was recognized last year by HQO as one of five organizations in Ontario that displays a top commitment to quality improvement methodology.

Using international data and best practices to improve surgical care benefits all of our patients – We’re Doing It Here!